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Critical IT KPIs At The Technical Infrastructure Level (Tcode), Moving To SAP S/4HANA & RISE


KPI Analyzer West Trax Maturity Pyramid

Contributed by: John Brandes, KPI Analyzer Agent, West Trax | BTT

Business cases are made from output of processes. Each business process is consistent with individual transaction codes (Tcode) in the SAP ERP system. The end-user can be no better than the IT in the process. Everything is a formula that kicks out results.

Whether brownfield, greenfield, or bluefield, Tcodes usage facts at Levels 5 & 6 are critical As-Is assessment data to achieve an accurate budget in a digital transformation business case. SAP customers need to know where they are today, to know where they want to go tomorrow. The comparative analysis data … As-Is vs. S/4HANA best practices data … is vital to define the effort, and path, to boost business values running S/4HANA.


KPI Analyzer automated methodology produces full transparency in just 1 day … no long workshops with questionnaires and interviews to collect data, to use in tools, to start an assessment. Output provides measurement of specific KPI utilization by all actual end users of the system with descriptions for concrete measures to make the system future-proof.


Example: “Productivity” As-Is key figures produced by KPI Analyzer

KPI Analyzer Category: Productivity
Provided by West Trax GmBH

Description … SAP software is most productive when available standard functionality is used instead of custom code. Custom code can create a clear competitive advantage if standard functionality does not fulfill business requirements. If the decision is based on historical reasons, this can seriously impact development of integrated business data, expected ROI attainment, and business benefits in the new S/4HANA installation.

Productivity KPIs example measured by KPI Analyzer


These KPIs measure all users & dialogs, all modules & SAP ERP solutions, all locations & document types.


  • IT KPI: Degree of Standardization … % of used Standard Transactions/Reports within the analyzed systems regarding all used Transactions/Reports.

  • IT KPI: Unused Standard Potential … number of available relevant Standard Transactions vs. Number of Used Standard transactions for supported enterprise areas.

  • IT KPI: Deployment of Standard Functionality … Number of unused Standard Transactions as a % of all available and relevant Standard Transactions in the analyzed system.

  • IT KPI: S/4HANA Impact … % of relevant SAP S/4HANA adaptations based on used SAP Standard functionality and latest SAP Simplification list.

  • IT KPI: Used Document Types … % of used SAP Standard or custom document types vs. all existing document types (SAP standard & custom).

  • IT KPI: Used vs. Unused Custom Document Types … % of used or unused custom document types vs. all existing custom document types.


These IT KPIs (Tcode) help alleviate Risk and boost Trust


IT KPIs are different from Business KPIs. SAP Enterprise Architects know this quite well. Tcodes usage is a baseline for SAP VLM business case creation. Accurate As-Is data is vital for accurate business case budgets.

Again … each business process is consistent with individual transaction codes (Tcode) in the SAP system. The end-user can be no better than the IT in the process. Everything is a formula that kicks out productivity. Ask any SAP Enterprise Architect.


If you want to see all your actual As-Is KPI TCode usage data in one day, this costs you nothing using the West Trax Value Discovery method. Email or call me at: jbrandes@biztrantoday.com or 262-748-0149
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